Your one-stop shop for perfect customer journeys.
Looptimize improves your company’s customer journeys through data-driven experimentation. We understand your audiences and explore optimization opportunities in order to grow your revenue and create impeccable experiences for your customers.
Some of the brands we have helped
Our approach: Customer Journey Optimization
Unlike traditional optimization methods that focus on isolated touchpoints, Looptimize analyzes end-to-end journeys to identify what’s blocking conversions and engagement. Our process combines data, experimentation, UX research, and technology to create measurable improvements.
Why momentum matters
All successful customer journeys have one thing in common: strong momentum. It's what carries visitors from click to conversion, from interest to loyalty. Preserving momentum means preserving growth. But momentum is fragile. It only takes a few seconds of doubt, confusion, or friction for a potential customer to drop off — maybe forever.
And that's why we take friction seriously at Looptimize. Friction kills momentum. Therefore, getting rid of friction is our mission.
The 4 types of friction
Friction is any barrier that results in unnecessary effort in an interaction. We split friction into a hierarchy of 4 different types at Looptimize:
1. Technical Friction
Barriers in technology and load speeds.
2. Usability Friction
Barriers in the usage of platform features.
3. Cognitive Friction
Barriers in content comprehension.
4. Emotional Friction
Barriers of ideological or personal nature.
Solutions built to accelerate your company's growth
Whether you're facing conversion bottlenecks, unclear data, or inconsistent UX, our services are engineered to solve the real issues holding your journeys back.
Full Customer Journey Optimization Program
A comprehensive approach to optimizing every layer of your digital experience, from the first impression to long-term retention. We uncover friction, boost momentum and turn journeys into growth engines.
Experimentation, A/B Testing & CRO
We build and scale experimentation programs that go beyond guesswork. From hypotheses to statistically sound wins, we help you test smarter, learn faster, and grow with confidence.
Personalization & Landing Page Creation
Deliver the right experience to the right person, at the right time. We help you personalize journeys based on behavior, context, and data, turning one-size-fits-all approaches into polished experiences.
Friction Removal Audits
A deep dive into your funnel to find and eliminate the blockers that stall momentum. Even small inefficiencies can lead to major losses. We identify what’s holding your users back and turn friction into flow.
Observability & Tracking
You can’t improve what you can’t see. Clear data isn’t just a nice-to-have, it’s the foundation for smart growth. We set up observability systems that remove blind spots and give proper evidence to act on.
Acquisition & Retention Optimization
Don’t just win attention, keep it. We align your acquisition and retention strategies to create delightful, high-value experiences that feel relevant from the very first click all the way until long-term loyalty.
Trusted by ambitious teams around the world
We’ve helped companies across industries remove friction, grow faster, and build better experiences. But don’t take our word for it. Here’s what our clients have to say:
"After receiving a detailed explanation of Looptimize's method, I decided to give it a try. The results came four weeks later: their work brought a 5% increase in ourconversion rate and improved the average revenue per session by 6%, which translated into over $130,000 in incremental revenue in the first month alone. Looptimize’s approach is quite different from more traditional optimization initiatives. I strongly recommend other companies consider partnering with them.”
"Looptimize takes care of one of the most important factors for an online store: the customer journey. They did an impressive job, not only explaining the root causes of many issues that were affecting our sales but also offering clear solutions and recommendations on how to improve our visitors' journeys. Fantastic team, unparalleled support in the market."
“André and his agency (Looptimize) are some of the most knowledgeable people I’ve met in my career so far in the context of CRO / experimentation. The project we worked on together was highly complex, but he has managed to find solutions for every bump in the road regardless.”
Ready to start optimizing your journeys?
Let’s unlock new growth opportunities together!
Fill up the form and we'll get back to you in order to schedule your free 30-minute Journey Assessment session ASAP. Walk away with actionable ideas to improve the customer experience on your website or app: we’ll highlight key opportunities and share improvement recommendations tailored to your platform. No strings attached.